Privacy Policy
At Pari Collection, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, protect, and disclose your data in accordance with the Australian Privacy Act 1988 (Cth).
Commitment & Legal Framework
As an Australian business, we are bound by the Privacy Act 1988 (Cth) and comply with the Australian Privacy Principles (APPs), which govern how entities collect, store, utilize, and disclose personal data.
Personal Information We Collect
- Identity & Contact Details: Full name, email address, phone/WhatsApp number, delivery address, and billing address.
- Studio & Fitting Preferences: Preferred appointment date and time, outfit sizing notes, custom tailoring requirements, and seam allowance alteration requests.
- Transaction & Order History: Products purchased, cart selections, order values, shipping status, and order notes. (Note: We do not store sensitive payment card details; credit card transactions are encrypted and processed directly by certified third-party payment gateways).
- Technical & Device Information: IP address, device type, browser version, operating system, pages viewed, and session timestamps collected via secure cookies.
How We Collect Your Data
- Browse our boutique website, create an account, or add items to your cart.
- Complete a purchase through our online checkout.
- Submit an inquiry through our online contact form (powered by Nepa Forms Builder).
- Book a private fitting session via our Perth Studio booking system.
- Communicate with us via WhatsApp, phone, email, TikTok, or Instagram direct messages.
- Subscribe to our newsletter, VIP promotional club, or festive offer announcements.
Why We Collect Your Data (Purposes)
- Order Processing & Fulfillment: Packaging and dispatching traditional attire to your doorstep across Australia.
- Private Showroom Coordination: Scheduling fitting appointments, preparing selected outfits in your size, and managing alterations.
- Customer Care & Size Consultation: Answering sizing inquiries, providing garment advice, and sharing tracking updates.
- Business Integrity & Legal Compliance: Maintaining accounting, tax, and sales records required under Australian consumer law.
- Experience Optimization: Analyzing boutique traffic and shopping trends to improve our design collections and website usability.
Promotional Communications, Exclusive Offers & Customer Consent
By placing an order, booking an appointment, submitting an inquiry, or opting in via our website popup/newsletter, you expressly consent to receive occasional promotional communications from Pari Collection.
This may include:
- Festive & Seasonal Sale Announcements: Early-bird VIP discounts for Teej, Dashain, Tihar, Diwali, Eid, and wedding seasons.
- New Outfit Arrivals: Notifications when new hand-embroidered lehengas, kurtha sets, or blouses land from Nepal in Perth.
- Showroom Fitting Invitations: Invitations to private open days and complimentary styling sessions at our Perth studio.
- Direct Marketing (EDM & SMS/WhatsApp): Tailored styling inspiration and limited-edition discount voucher codes.
We strictly respect your preferences. You have the unconditional right to withdraw your promotional consent at any time:
- Every marketing email contains a clear, instant “Unsubscribe” link at the bottom.
- You can also opt out by replying “STOP” or sending a quick message to our WhatsApp (0416 752 579) or emailing [email protected].
- Please note: Opting out of marketing communications will never affect transactional messages regarding active purchases, tracking numbers, or appointment confirmations.
Cookies & Tracking Technologies
- Essential Cookies: Required to keep products in your shopping cart, remember your checkout session, and protect site security.
- Analytics Cookies: Utilized via services such as Google Analytics to understand traffic volumes, popular clothing categories, and navigation patterns. These statistics are aggregated and do not personally identify individual users.
- Advertising Pixels: We may use social media pixels (such as Meta/Instagram and TikTok) to measure the effectiveness of our ethnic fashion promotions and present relevant outfits on social platforms.
You can choose to disable or block cookies through your browser settings (Chrome, Safari, Firefox, Edge). However, disabling essential cookies may impact certain e-commerce functionalities such as the shopping bag and checkout.
Third-Party Disclosure & Sharing
We share your information solely with trusted third parties essential for providing our boutique services:
- Logistics & Courier Partners: Australia Post and certified domestic parcel couriers to ensure accurate and secure doorstep delivery.
- Payment Processors: Bank-grade payment gateways (e.g., Stripe, PayPal, Square) for encrypted transaction validation.
- IT & Hosting Services: Trusted web infrastructure and form services (including Nepa Forms Builder) to process customer inquiries securely.
- Legal Compliance: Australian regulatory and law enforcement bodies if strictly required by Australian statutory law or court order.
Data Storage & Security
- All website data transmitted across paricollection.com.au is secured using 256-bit SSL (Secure Socket Layer) encryption.
- Administrative access to customer accounts and inquiry databases is strictly restricted and protected by multi-factor authentication.
- We retain personal information only for as long as necessary to fulfill your order, honor warranties and returns, and satisfy Australian statutory accounting requirements.
Access, Correction & Erasure Rights
- Access: You can request a summary copy of the personal details we hold about you.
- Correction: If any information (such as delivery address or phone number) is inaccurate, incomplete, or out of date, you can request an immediate update.
- Deletion / Erasure: You can request the deletion of your account and personal data, subject to any legal or financial records we are required to retain under Australian law.
Social Media & External Links
Policy Updates & Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Western Australia and the Commonwealth of Australia.
Contact & Privacy Officer
📍 Location: Perth, Western Australia (Showroom visits by appointment)
📞 Phone / WhatsApp: 0416 752 579
✉️ Email: [email protected]
